What we offer you

Information

We are able to assist with any query you have relating to the use of alcohol and other drugs, from legal issues to the effects of a specific drug, along with ways to minimize the risks of using drugs.

Help

Tools:

We aim to give you the tools to gain insight into the problems you face and to begin the journey towards change.

Ideas:

We offer brief interventions for alcohol and other drug problems. A brief intervention allows the caller to identify their level of use, consider the pros and cons of continuing to use, and any reasons they may have for wanting to change. This enables the helpline to identify and suggest options that the caller may choose to use.

Referral to other services:

We can refer people seeking help to other services if asked to do so by the caller.

Support

Our trained counsellors are friendly and knowledgeable. It takes courage to call and ask for help and we pride ourselves on supporting our callers through the process of making change and through times when they might feel at risk of relapse.